Resources as needed
Adapting the server environment to the number of users, the system and plugins, with the possibility of expansion as the activity increases.
Inspiria × GNS · SAP BUSINESS ONE in the cloudBusiness infrastructure. A partner for
Cloud services
Business infrastructure. A partner for
the journey.
A cloud environment adapted to SAP Business One, with GNS infrastructures and Inspiria's familiarity with the system and with your business.
We connect the application requirements with the infrastructure - so that you can focus on managing the business, with professional support both on the systems side and on the cloud side.
Availability, standards and level of service
Your business evolves.
Your infrastructure adapts.
Moving to the cloud makes it possible to reduce the effort of purchasing a local server and its maintenance, and to plan the system resources according to the needs of the company.
Cost planning
A defined service package and payment according to the offer, instead of an independent investment in the establishment of local infrastructure.
Work access
Remote access to the system, depending on the connection configuration and set permissions.
Integrated support
Coordination between SAP support and the cloud provider, to promote the follow-up of problems throughout the process.
02 / Inspiria × GNSProfessional cloud infrastructure.
Professional cloud infrastructure.
SAP expertise.
Our Cloud services rely on GNS, our partner infrastructure provider.
We define the work environment according to SAP Business One requirements, and centralize the ongoing support and coordination with GNS. Familiarity with the plugins and with the business processes allows you to adapt the content to the need.
Professional infrastructure.
Documented standards.
ISO/IEC 27001:2022
GNS publishes a certificate for the information security management system in the field of operating Cloud services, IaaS and SaaS. The certificate states that it is valid until November 1, 2027.
For the certificate on the GNS website →PCI DSS Level 1
GNS indicates on its website certification at this level. The applicability of the certification to the selected service is examined according to the project requirements.
For the GNS publication on the subject of certification ←GDPR & DPA
GNS publishes a data processing policy and a DPA agreement, which govern the privacy and data processing aspects of the service.
to the information processing policy ←Planning the work environment also includes permissions, remote access, protection and backup. These are set according to the system and service ordered.
Defined service
levels. Clear expectations.
The public GNS SLA states 99.9% availability over a service year, subject to its terms and exclusions.
Infrastructure availability and fault response time are different measures. The chosen route determines the scope of management and support and the response times.
99.9%Availability as per GNS SLABased on year of service
| Plan | A response to a call in the system | Answering the phone |
|---|---|---|
| Standard / NOC | an hour | an hour |
| Pro Managed | 30 minutes | immediate |
| Premium Managed | 15 minutes | immediate |
The data refer to the GNS response to a critical call, not the time to resolve the fault. The scope of monitoring, support and staff availability are determined by route; The mandatory service conditions are detailed in the offer and the agreement.
The right components,
planned together.
Server and system environment
Private virtual server, Windows Server environment and SSD storage, according to service specifications.
Access and security
IP addresses, firewall and protection measures according to the established configuration.
Backup and restore
Daily backup and a retention period of up to 14 days within the selected content. The recovery policy is defined as part of the planning.
Management and monitoring
Scope of management, monitoring and alerts depending on the route. We will also examine the needs of business continuity and recovery according to the company's requirements.
GNS offers dedicated backup and recovery services. The extent of retention, testing and recovery goals are determined by the ordered solution.
Understand the business first.
Build the right environment.
We will examine together the system, users and plugins, and the requirements for availability and support.
We will define content and service route, plan the transition and accompany the ongoing work. In this way, the infrastructure and the business system receive a coordinated response.
Let's talk about your cloud